You have reached our terms and service and return info page. -We do not accept any returns if the product has been installed -No returns after 14 days from the date you ordered -All downpipes and exhaust systems are covered under our lifetime warranty program. This is only valid to the original owner. -If you are returning a product that doesn't fall into the above please send us an email and we will reply back with a return label. Please include your order # in your email. You can email us at sales@alphexhaust.com. **All returns are subject to up to a 30% restocking fee at our discretion** We respect your privacy and your info will not be shared or sold to anyone. It is for internal use only.